FAQ

Frequently Asked Questions

We’ve answered some of the most common questions below to help make your shopping experience as seamless as possible. If you need further assistance, please contact our team at info@nouveauswim.com.

What is your return policy?

For hygiene purposes, Nouveau Swim does not accept returns or exchanges. All swimwear is considered final sale.

However, in the rare event that you receive a damaged or manufacturing defect, we will gladly review your request. To be eligible, you must email a clear photo of the item to info@nouveauswim.com within 24 hours of delivery.

How long will it take to receive my order?

All orders are processed within 2–4 business days before shipping.

Please note that delivery times do not include Saturdays, Sundays, or holidays.

Can I cancel my order?

Once an order has been placed, we are unable to cancel or make changes. Please ensure all order details are correct before completing your purchase.

Do you ship internationally?

Yes, Nouveau Swim ships worldwide.

International customers are responsible for any customs duties, taxes, or import fees that may be applied by their country upon delivery. These charges are not included in our prices and are determined by local customs authorities.

Need help with something else?

For all additional inquiries, please reach out to our customer care team at:

info@nouveauswim.com

We aim to respond as quickly as possible and appreciate your patience.