Shipping

Shipping Policy

At Nouveau Swim, we are committed to ensuring your order is carefully processed and delivered in a timely manner. Please review our shipping guidelines below before placing your order.

Please note: Delivery time does not include Saturdays, Sundays, or holidays.

Order Processing

All orders are processed within 1–2 business days after purchase. During high-volume periods, such as new collection launches or promotions, processing times may be slightly extended. You will receive a confirmation email once your order has been shipped, along with tracking information.

Domestic Shipping (U.S.)

We offer standard shipping for all domestic orders within the United States.

  • Delivery Time: 2–4 business days from the date your order is shipped
  • Processing Time: 1–2 business days prior to shipment
  • Carriers: We work with trusted shipping carriers to ensure safe and timely delivery
  • Please note that shipping times are estimates and may vary depending on carrier delays, weather conditions, or peak holiday periods.

International Shipping

We proudly ship worldwide to bring Nouveau Swim to customers globally.

  • Delivery Time: 5–7 business days from the date your order is shipped
  • Processing Time: 1–2 business days prior to shipment

International customers are responsible for any customs duties, import taxes, or additional fees imposed by their country. These charges are not included in our product or shipping prices and are determined by local customs authorities.

Customs & Import Fees

Please be aware that international shipments may be subject to customs inspections, duties, or taxes once they arrive in your country. These fees are the responsibility of the customer and are not controlled or covered by Nouveau Swim.

We recommend checking with your local customs office for more information regarding potential charges before placing your order.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking information to update after shipment.

If you do not receive tracking details, please contact our customer service team at Info@nouveauswim.com.

Shipping Delays

While we aim to ensure all orders arrive within the estimated timeframe, delays may occasionally occur due to:

  • Carrier disruptions
  • Weather conditions
  • Peak holiday seasons
  • Customs processing (international orders)
  • We appreciate your patience and understanding in such cases.

Lost or Stolen Packages

Nouveau Swim is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you experience an issue with your delivery, we recommend contacting the shipping carrier directly. However, our team is always available to assist where possible.